Tag: technology

The integrated customer journey

Monday 30th of December 2019

Be prepared for 2020 with an integrated customer journey! Make sure your customers receive the same level of care & service across their journey with your business.

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The proliferation of chatbots

Wednesday 16th of January 2019

AI  chatbots  are  instantly  available  and  100%  accurate  (as  long  as  their  coding  is)  –  so  do  they  have  the  edge? Whether you log into […]

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