Members of the public want an outright cold call ban, according to research by YouGov. This has come after many continue to receive cold calls […]
Tag: customer journey
Communication is an important part of everyday life. We spend most of our day communicating in one form or another. Therefore, communication is key in […]
One of our main focuses at mmadigital is the customer journey from enquiry to transfer. This is why we make sure we are constantly investing […]
Be prepared for 2020 with an integrated customer journey! Make sure your customers receive the same level of care & service across their journey with your business.
Prepare for the future by developing a customer journey accessible to all generations.
After months of hard work, Natterbox services go live at mmadigital integrating voice & cloud tools into our contact centre.
Don’t let your customer journey cause your potential customers to turn elsewhere. Fill the gaps in your customer journey with our top 5 tips.