Public Wants Outright Cold Call Ban due to CMCs
Friday 24th of September 2021Members of the public want an outright cold call ban, according to research by YouGov. This has come after many continue to receive cold calls […]
Tag: customer journey
Communication and its Importance for Customers
Wednesday 14th of July 2021Communication is an important part of everyday life. We spend most of our day communicating in one form or another. Therefore, communication is key in […]
Developing A Customer Journey
Thursday 1st of April 2021One of our main focuses at mmadigital is the customer journey from enquiry to transfer. This is why we make sure we are constantly investing […]
The integrated customer journey
Monday 30th of December 2019Be prepared for 2020 with an integrated customer journey! Make sure your customers receive the same level of care & service across their journey with your business.
Is your communication strategy ready for Generation Z?
Friday 6th of December 2019Prepare for the future by developing a customer journey accessible to all generations.
Ready to lift off: mmadigital Natterbox project now live
Friday 29th of November 2019After months of hard work, Natterbox services go live at mmadigital integrating voice & cloud tools into our contact centre.
How to develop an effective customer journey
Tuesday 24th of September 2019Don’t let your customer journey cause your potential customers to turn elsewhere. Fill the gaps in your customer journey with our top 5 tips.